Once an order is confirmed, No return or refund requests . However, in any of the below situations, we are more than happy to support you :
In case of Damaged product/Missing Product/Spoiled products
In case of multiple item shipments, only the affected product can be returned and replaced.
We will be happy to re-send and replace the product(s), if the details provided from your end looks fair.
In case of Missing product we will be unable to accept a refund request. But, we will be happy to promptly re-send the missing product
In case of spoiled products we will be unable to accept returns due to variance in taste, texture, colour or aroma. This is because our products are completely natural and made mostly by hand so no two batches will be identical. No compromise is made in the natural production process, use of best and natural ingredients and we will ensure that maximum nutritional value is retained.
Product will be replaced/ refund shall be processed after due investigation and diligence and we assure a fair outcome at all times
Email will be responded to within 24-48 hrs and full assistance will be provided thereafter.
